Smart Questions to Ask Your Flooring Contractor Before You Get Started
Starting a flooring project is exciting, but it also comes with a lot of decisions. From choosing the right materials to trusting someone to install them in your home, it’s important to ask the right questions before the work begins. Knowing what to ask can help you avoid surprises, feel more confident, and make sure you’re working with a contractor who values quality and transparency.
At Village Custom Interiors in Byron Center, MI, we’ve helped homeowners across Grand Rapids and West Michigan turn their ideas into beautiful, lasting spaces. If you’re preparing for a new flooring project, here are the top questions to ask your flooring contractor and why each one matters.
Are You Licensed and Insured?
This is a must-ask. A licensed contractor meets state or local requirements to do the job, and insurance protects you if something goes wrong on-site. Without it, you could be on the hook for injuries or property damage.
Why it matters: It ensures you’re working with a legitimate, professional company that takes your project and your home seriously.
What Types of Flooring Do You Specialize In?
Not every contractor has the same level of experience across all flooring types. Installing hardwood is very different from laying tile or luxury vinyl.
Why it matters: You want someone who understands the material you’ve chosen and knows how to install it correctly to avoid gaps, lifting, or other common issues down the road.
Can You Walk Me Through the Installation Process?
Your contractor should be able to clearly explain what will happen from start to finish. This includes prep work, how long installation will take, what’s expected from you as the homeowner, and how they’ll handle clean-up.
Why it matters: It helps you set realistic expectations and plan around the project with fewer surprises.
Who Will Actually Be Doing the Installation?
Some companies outsource installation work. Others, like Village Custom Interiors, work with a team of expert installers we know and trust.
Why it matters: Knowing who will be in your home and the quality of their work is key to feeling confident about the final result.
What’s Included in the Quote?
A detailed quote should outline the full scope of the project: materials, labor, preparation, removal of old flooring, baseboards, trim, and any extras like moving furniture.
Why it matters: It prevents unexpected costs mid-project and gives you a clear understanding of what you’re paying for.
Do You Offer a Warranty?
Good contractors stand by their work. Ask about both product and labor warranties. At Village Custom Interiors, our team works with trusted brands and guarantees proper installation that protects your investment.
Why it matters: Warranties give you peace of mind that the materials and workmanship will hold up over time.
Can You Provide References or Reviews?
A reputable contractor should have happy clients who are willing to speak about their experience or public reviews that reflect consistent service.
Why it matters: Feedback from others gives insight into what it’s like to work with the contractor before you commit.
Ready to Start Your Flooring Project?
Asking the right questions up front can make the difference between a frustrating experience and one that goes smoothly from beginning to end. At Village Custom Interiors, we believe in being transparent, helpful, and hands-on from the first consultation through final installation.
We’re located in Byron Center and proudly serve homeowners throughout Grand Rapids and the West Michigan region. Visit our showroom or contact us today—we’re here to help you find the perfect flooring and make sure it’s installed the right way, the first time.
